How to check order shipping status

Track your shipment

You can use the tracking number to find out when to expect your delivery.

Use the tracking number

1. Find the order you want to track.
2. If there are multiple orders, select View order to find details.
3. Find the shipment you want to track.
4. Click Track shipment.

Find your tracking number

1. Open the email account you used to place your order.
2. Search for a shipping confirmation email from the Google Store. If you have multiple orders or shipments, find the email for the shipment you want to track.
3. Follow the instructions in the email to track your shipment.

Tip: In some countries/regions, some shipping methods don’t have tracking options. If your email doesn’t include a tracking number or link, tracking isn’t available.

Find the estimated delivery date

If your shipping option doesn’t have a tracking number, you can find an estimated delivery date range in your Google Store order details.

1. Find the order with the shipments you want to track.
2. Find the shipment you want to track.
3. At the top, below the “Delivery” dot of the order tracker, find the estimated delivery date.

If your estimated delivery date changes, Google will inform you. When the order ships, you'll get a shipment confirmation email that includes a carrier-confirmed delivery date range and the tracking info.

Allow time for tracking info

Some delivery carriers can take up to 24 hours to add your tracking info. If your tracking number isn’t on the shipping website, try again in a few hours.